Return & Refund Policy

Return & Exchange Policy 

Customer satisfaction is a key priority at Vanya’s Nest. This policy explains how returns and exchanges are handled for orders placed through vanyasnest.com.

Eligibility for Returns & Exchanges

• A return or exchange request can be made within 7 days of receiving the order.

• Items must be unused, unwashed, and in their original condition and packaging.

• Proof of purchase, such as an order number or receipt, is required.

• Customized or clearance items are not eligible for return or exchange.

Return & Exchange Process

• Submit a return or exchange request with order details and reason.
• Once approved, return instructions will be provided.
• The product must be shipped back within the mentioned timeframe.
• After inspection, the replacement or refund will be processed.

Refunds

• Approved refunds are issued to the original payment method within 5–10 business days.
• Shipping fees are non-refundable, unless the item received was damaged or incorrect.

Exchanges

If a product is defective or damaged, an exchange can be arranged for the same item or an alternative of equal value (subject to availability).